for Leeds Hub implementation group 15/05/2008
Sandhu - DOMU
Defining the HUB
Leeds IOM hub will be the operational co-ordination centre for all Integrated
Offender Management (IOM) cases which are managed under the rehab and resettle
strand of IOM. It will also monitor the location of the IOM cohort within the
criminal justice system.
main aims of the IOM hub are:
To provide IOM rehab and resettle case information and intelligence to Leeds police divisions, probation, YOS and non-statutory case managers ensuring a co-ordinated response to the strand categorisation and the interventions delivered to the IOM individual.
To work with the courts, prisons, probation service, YOS and DIP in order to ensure that information about an IOM individuals’ contact and location with the criminal justice system is up to date and shared amongst the IOM partnership.
To own an overview of the case management/co-ordination and interventions being delivered in multi-partnership support planning with any one offender and across the Leeds IOM caseload. This will take place jointly with the offender’s case manager and involve the monitoring of the outcomes of case reviews. To include the facilitation of case conferences.
For the Hub multi-agency team (Probation, YOS, DIP, Prison etc) to provide a direct pathway of communication to their parent service for the purposes of ensuring ongoing communication and that multi-partnership support plans are actioned. This team may also take the role of representing their parent service in case conferences – a potentially efficient use of personnel resources.
Prioritise cases within the rehab and resettle strand in relation to risks where resource availability may be a factor in service delivery. Particularly relevant for those offenders who are not being case managed by statutory services and those cases where consideration of presenting risks is a high priority.
Provide support, information and resources to individual case managers in terms of sharing case information, ensuring agreed actions are completed and identifying barriers/gaps in relation to intervention/resources available and advocating new developments which address these within the IOM partnership.
Ensure that data monitoring
and performance requirements are met within the IOM programme.
Selection/deselect ion of IOM
cohort and selection of those to be considered for intervention under the rehab
and resettle strand of intervention
who will put forward names for the Leeds IOM cohort of individuals will be
police, probation, YOS, DIP and potentially non-statutory service providers who
are operating IOM case management (CRI/DISC)
Daily report for
police divisions and IOM partnership – consideration of content
pathways with prison, police, probation, YOS, DIP and housing
multi-agency hub team should maintain ongoing communication with their parent
service with the aim of receiving the information required for daily reporting,
case conferences and the overview of all activities for the IOM cohort across
the criminal justice system. Note that police intervention i.e. disruption
activity for individuals under rehab and resettle strand should also be fed
should facilitate regular case conferences for each division. There is the
option of using the multi-agency leads in the HUB for probation, YOS, DIP,
housing and the non-statutory case managers for feedback purposes in
representing the work being done by their respective service for IOM
individuals. This is a cost effective way of providing agency feedback as it
uses one pathway of communication. However, need to query further about how
these services are currently distributing their resources across Leeds and importantly ask these agencies how they would
like to feed into the IOM case conference process.
advantage of hub facilitation of case conferences is that it will have the full picture of the IOM cohort and the rehab and resettle strand individuals, and any cross divisional offending issues.
Content and function of case conferences will be outlined in a separate document, though it has been touched upon in this paper.
multi-agency support plans and police offender management plan for the IOM partnership
hub should have an overview of every multi-agency support plan being delivered for rehab and resettle IOM clients and alongside case mangers providing ongoing monitoring of activities.
The main function of this communication between hub and case managers will be to target any barriers to intervention and advocate and provide solutions ensuring client progress. In joint partnership the hub and case managers can present a strong case for advocating client need. The multi-partnership configuration of hub provides a unified response to delivering effective services i.e. delivering on agreed actions and is also a place to build a strategic needs assessment of population which has not been previously received support in case management structure (i.e. the individuals which do not fall under statutory IOM case management)
Decision required on whether and how the statutory agencies will provide a copy of a support plan to the IOM partnership i.e. will they distribute their own or will actions be translated onto the standardised IOM multi-agency care plan? - discussion
Decision required on how the IOM partnership will be provided information on police activities with a rehab and resettle client within any review period. This may
come in the form of an offender management plan, a log of activities i.e. as
and when disruption activities happen. The inclusion of police actions is an
important part of any planning of multi-partnership intervention within any
review period. For discussion with BCU’s.
that performance and data monitoring requirements are being met in
relation to IOM traffic light performance monitoring. Performance and
monitoring will allow for the gathering of an evidence base for in
relation to interventions delivered and outcomes.
The role of
non-statutory case managers/assessment workers under IOM
is recognised that role profiles are already developed for the Leeds area)
Complete IOM first assessments
Take assessment/cases to hub in order to request compilation of multi-agency history and intelligence for person to be proposed to be supported under non-statutory rehab and resettle case management
Present case at divisional case conference in the division in which the IOM individual lives
If case taken onto the case load this will start IOM multi-agency care planning process with reviews taking place at regular intervals
Be based at HUB alongside prison IOM link workers for purposes of continuity of contact with
Main duties; attend divisional daily tasking meetings, keywork clients, maintain a continuous record of client contacts with agencies delivering multi-agency care plan, author multi-agency support plan by collating the interventions which each
service provider is delivering at case conferences and receiving client
consent, facilitate case review of multi-agency support plan
decision of end to end case management if client remains on non-statutory
caseload or if case management responsibility should at a later date be
handed to other agencies involved in offender support. This would require
development of an exit criteria an IOM individual would have to fulfil i.e. has
not been arrested, intelligence suggests is not offending, engaged in
intervention activities etc (We can take learning from NOMS model of case
management and Health models of care co-ordination)
mi-case facility and its implication for HUB operations
If we agree all
this should happen then we can consider writing down the operational protocols
which will make it happen – please add and suggest additional functions