This report provides findings from discussion groups held with local residents across England and Wales on their confidence in the police and local councils in tackling crime and anti-social behaviour. The purpose of the study was to aid local practitioners in their delivery of services for the public.
Participants supported initiatives such as Neighbourhood Policing and partnership working between agencies but felt that public awareness of these needed to increase. Using a diverse range of methods for communicating and engaging with communities was advocated in this respect. Some participants wanted to engage more with the police and local council but expected this to be made as straightforward as possible. A single non-emergency number emerged as a popular initiative to ease the reporting of crime and anti-social behaviour.